A woman says she was traumatized by an experience with an airline that refused to let her fly after she was not able to fit in her seat.
Juliana Nehme, 38, a plus-size influencer, claims Qatar airways “discriminated” against her size by not providing her with a seat larger than what other passengers fly in.
She was offended when they offered to let her fly first class -with an upcharge- on her way home to Brazil.
In an Instagram post, she says she had no issues while flying into Lebanon on Air France for her vacation.
Nehme says the issue occurred when she attempted to fly Qatar Airways out of Beruit for the first leg of her trip home, according to the New York Post.
She claims Qatar airways refused to refund her the $1,000 she had paid for her ticket but offered to upgrade her to first-class for $3,000 because those seats are large enough for her to fit safely.
“It was like I wasn’t a human being to them,” she said.
“I was a fat monster that couldn’t get on board. It was horrible. I’d never imagined going through something like this, ever.”
“It hurts me now to remember how much I blamed myself, because I blamed myself a lot, I even asked my mother for forgiveness several times,” she added.
Qatar airways disputed her claims, stating they refused to let her fly because of her “extremely rude and aggressive” behavior towards staff.
They added that a person in her party also failed to provide proper proof of Covid-19 vaccination.
But a court in Brazil sided with Nehme during a hearing on December 12.
The court ordered the airline to pay for “a weekly therapy session worth BRL 400 ($77)” for at least one year.
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